The short term Property Management is the complete administrative and operational management of your property on a dedicated platform. (Airbnb, Booking…)
This service includes reservation and revenue management, communication with guests and maintenance as well as a personalized check-in/out service.
Why using an AirBnb Rental Concierge?
By choosing to entrust your property to a Concierge, you make the choice of a professional, and flexible management agency. You maximize your rental incomes, reduce stress and offer a better stay experience to your guests.
We do not propose self arrivals (keys of accommodation in a box) in order to improve the customer experience.
We are located in Funchal with 24/7 Telephone Support.
The Welcome Book is provided to guest as soon as the reservation is confirmed. It's a mobile application to download.
This digital book details In-House rules, how your equipment works (washing machine, internet, TV, etc.), introduce Madeira, tourist activities and additional services available.
Check-out is based on guest availability.
Benefits for Owners
A well-equipped, well-appointed and well-decorated accommodation is an important point in customer satisfaction.
As we are based in Funchal and we are managing your property on daily basis, it's easy for us to fix any emergency can happen in your property.
We create (or improve) your Airbnb ad with professional photos and writing that highlights your accommodation.
We then publish it on a dedicated platform (Airbnb, Booking, etc.)
We regularly update the ad settings. (length of stay, cancellation fees, etc.)
Daily and dynamic management of the pricing. We take under consideration several criteria including seasonality, competition, length of stay, etc.
We are in exclusive communication with guests and respond to their requests throughout their experience in your accommodation, from booking to departure and even beyond if necessary.
We're answering very quickly to booking requests in order to meet Super Host criteria.
We make a professional and attentive cleaning of your property between each rental.
Together, we set a cost limit for any maintenance intervention. If this cost exceeds the limit, we will consult you before proceeding.
We provide Bed, Bath and Kitchen linen, welcome amenities (kitchen, bathroom and toilets) and we have a little attention (most often culinary!) to welcome our guests in your accommodation.
The SuperHost status on Airbnb is very important to get. To do so, it is necessary to achieve a high level of quality in communication, welcoming and on the overall experience of the traveler.
Why is this status important to obtain?
It offers a better visibility of your ad, a greater traveler confidence and additional tools to improve the accommodation experience, therefore, a better profitability of your property.
Pricing
20%
commission on revenue including VAT. Excluding Housekeeping costs (charged to guest)
